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WhatsApp for Customer Services

Voice in Demand

One View, One Interface, All the Data

Quality is the Heart of CX

Consistency across Channels

Smarter Email Workflow for Agents

Analytics Part 3: Dashboards

Analytics Part 2: Employee Empathy

Analytics Part 1: Inbound CX Hubs

Our Year in Review

Is there a Remote Possibility? How to make Contact Centers Smarter, Happier and Greener

Introducing Syntelate XA Mobile