About us

We’re a dynamic and forward-thinking software company specializing in contact center technology. Our solutions are sold across the globe and our impressive client list ranges from blue-chip organizations to SMEs and public sector entities. What makes us unique is that we develop software that works for real people, with every feature designed to solve real problems.

We’ve been in operation since 1990 and our head office is in Scotland.

Our parent company

We’re owned by Kura, the UK’s largest independent outsourcer. Kura is not like other outsourcers, they do things differently. Their vision is to be “Unrivalled in Developing People.” They’re in business because they want to help people to develop and reach their full potential.

At Inisoft we work very closely with our parent company to ensure our solutions are designed specifically with the agent in mind. Our software is tried and tested, used and improved by Kura’s front-end agents to provide not only the best user experience but also the best customer experience.

Our culture

Like our parent company, we also like to do things differently. We’re a close-knit team with a wealth of experience between us. We love what we do and we aren’t afraid to challenge the status quo. We’re always on call to help our clients, and we’ll always find a solution to your problem. We have a great working relationship with our customers, so much so that our customer net promoter score is +60.

Who are the Inisoft team?

Visit our team page and get to know the characters in our team.

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