Web self-service software is a win for everyone. Customers get to perform basic transactions online at a time that suits them; contact centers see efficiency gains with a reduced numbers of calls; and agents spend less time on boring tasks and more time using their skills to handle challenging and rewarding queries.
The goods new is that, with Syntelate XA, integration with self-service systems is easy.
Let Us Meet Your Self-Service Needs
Perhaps you don’t yet have self-service software but are looking to introduce this. We can do that for you: let our development team build a bespoke self-service system that exactly meets your needs and also integrates perfectly with Syntelate XA.
Please get in touch to discuss your requirements; we’d be delighted to make a proposal.