Email and SMS
With Syntelate XA, you can also proactively contact your customers via email and SMS. For example, use the data you hold about your customers to send targeted marketing emails. Send an email to all customers over a particular age or all customers who live in a particular city.
For voice, we talked about calling customers who start a transaction on your website but don’t complete it. Well, maybe you only want to do that for existing customers. For new customers, you simply want to send them an SMS message. With Syntelate XA, it’s all possible.
Automated messaging comes with a whole host of advantages. Even so, customers may still rather opt out. No problem: Syntelate XA supports that too.
Flexible and with a wide range of options, Syntelate XA Proactive Contact meets all your needs for outbound contact.