Contact center software that does all the hard work

We’ve spent years developing the best call center solutions for your business. With a wealth of experience, our solutions provide full omni-channel capabilities, meaning your agents are always informed and your clients always receive the best customer service.

Click below to learn about Syntelate, our call centre solution with Avaya, or Syntelate XA, our latest omni-channel customer engagement suite.

Our solutions at a glance

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Unified Agent Desktop

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Scripting

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Email/SMS

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Web Chat

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CRM

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Self-Service

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Social Media

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Dashboard

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Proactive Contact

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Voice of the Customer

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Supervisor

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Voice of the Agent

New Research

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Useful Downloads

Learn how our solutions improve customer service in different industries, keep up-to-date on important trends, and dig deep into our contact center technology.

White Papers

Partners

We work with a number of partners throughout the globe to deliver leading contact center solutions to you.

Learn More

Want to learn more? Visit our parent website.