About Us

We’re a dynamic and forward-thinking software company, specializing in contact center and college technology. Our solutions are sold across the globe and our impressive client list ranges from blue-chip organizations to SMEs and public sector entities. What makes us unique is that we develop software that works for real people, with every feature designed to solve real problems.

We’ve been in operation since 1990 and our Head Office is based in Scotland.

Our Parent Company

We’re owned by Kura, a market-leading, independent contact center outsourcer. Kura is not like other outsourcers, they do things differently. Their vision is to be “Unrivalled in Developing People.”  They’re in business because they want to help people to develop and reach their full potential.  They’re building a culture that shifts the mind-set from focusing on “things and stuff” to “people and their behavior”.  They call this process “Crossing the Bridge”.  At Inisoft we work very closely with our parent company to ensure our solutions and designed specifically with the agent in mind, they are tried and tested, used and improved by the front-end agents to provide not only the best user experience but the best customer experience.

Our Culture

Like our parent company, we also like to do things differently. We’re a close-knit team with a wealth of experience between us. We love what we do and aren’t afraid to challenge the status quo. We’re always on call to help our clients and we’ll always find a solution to your problem – even if the solution does not yet exist! We’ve always had a great working relationship with our customers, so much so that our customer net promoter score is +60.

Who are the Inisoft team?

Visit our team page and get to know the characters in our team.

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